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Terms

Fathom Clothing, in an effort to keep ourselves in touch with our customers,  on our website we will ask for basic information that will help provide the best experience with Fathom Clothing while visiting certain pages. We will ask you for information such as your name, email address, mailing address and only when placing orders your credit card numbers. Fathom Clothing may use your information collected online to process and fulfill your order. Occasionally we will ask to collect e-mail addresses at various locations within the site, so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. Records of site navigation, products viewed or purchased, items of interest will be used to help us improve our accessibility and personalize each experience you have with Fathom Clothing. The traffic patterns will enable the designers to create web pages, products and services that will be easy to use and safe for the customer. Fathom Clothing recognizes the responsibilities implied when it comes to the safety of the information you share with us.

Fathom Clothing will not sell your information for any reason. Fathom Clothing does share the information you provide to us when you participate in a sweepstakes with those companies with whom we have joined to offer those promotions as well as other companies whose promotions we think might interest you. We may disclose the information you provide to us to other members of the Fathom Clothing family but only as required by law. We will not share credit card information for any reason with third parties except for the purpose of processing payment for products you've ordered but also as required by law. 

In order to delete any information that you have supplied us please email the help department, or call one of the phone numbers provided on the contact page such as 631-487-9314

If you are under the age of 13, you are not permitted to submit any personal information to Fathom Clothing. Fathom Clothing is intended for users who are 13 years of age and older.

When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. And it is. We would never jeopardize the relationships we have with our customers to sell information and cause any unwanted headaches.

TERMS

Welcome to Fathom Clothing.  Please review the following basic terms that govern your use of, and purchase of, products from Fathom Clothing. Please note that your use of Fathom Clothing constitutes your agreement to follow and be bound by those terms. 

General

We may, from time to time, change the terms that govern your use of Fathom Clothing. Your use of Fathom Clothing following any such change constitutes your agreement to follow and be bound by the terms as changed.  We may change, move or delete portions of, or may add to, Fathom Clothing from time to time.

Product Information

Most Fathom Clothing products displayed on Fathom Clothing are available in select stores in the United States while supplies last. In some cases, merchandise displayed for sale may not be available in stores. The prices displayed at Fathom Clothing are quoted in U.S. Dollars and are valid and effective only in the United States.

Delivery 

Purchased items will be shipped within 7 business days of the order, although most will be within 3 to 4. Please allow up to 2 weeks for standard shipping delivery to arrive, unless you have chosen an alternate shipping method. All Next Day shipping orders must be received by 10 am EST. Please allow up to 2 business days for order processing. If you still have not received your purchase after 3 weeks, please notify info@fathom.clothing. You will receive an email from info@fathom.clothing when your order has been confirmed.

Prices, Shipping & Handling Charges

All orders are shipped USA UPS Ground unless selected otherwise. Rates are calculated through UPS  or USPS calculator in the shopping cart. All orders within California will incur the current California sales tax. Please contact info@fathom.clothing if you have any questions.

Product Availability 

Although availability may be indicated on Fathom Clothing, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.

Returns & Exchanges 

RETURN POLICY: 

  • Merchandise must be returned within 30days
  • Return form must be included
  • Merchandise must have all original tags attached
  • Items must be in their original form (NOT worn, altered, or washed).
  • We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage
  • Fathom clothing does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to service@fathom.clothing before sending the item back.
  • You may use a shipper of your choice for a full refund, less the original shipping cost. To insure we receive your return/exchange please request a tracking number from your shipper.
  • We are not responsible for lost returns or exchanges.
  • Original shipping and handling charges are not refundable
  • All Refunds are issued to the original payment method 

EXCHANGES:

Fathom Clothing is only able to exchange items for a different color/size of the same item. You can place a new order if alternative items are required, and simply return the original item to us for a refund.

  • Enter your original order number and click “agree”
  • Select items you would like to return and enter the items size or color you would like in exchange and then click “next”
  • Check your return form for accuracy and then click “next”
  • Print form and Return Shipping Label
  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
  • Affix prepaid shipping label to package
  • Drop off your package to your nearest UPS location or call 1-800-PICK-UPS (742-5877)
  • Please keep bottom tracking portion of the label for your records and tracking
  • PLEASE NOTE: If the item you wish to exchange is out of stock, a refund will automatically be issued to the original purchasing credit card.

PLEASE NOTE: If the item you wish to exchange is out of stock, a refund will automatically be issued to the original purchasing credit card.

PRE-PAID RETURN PROCESSING:

  • Complete return request on the Returns section of our HELP page
  • Enter your original order number and click “agree”
  • Select items you would like to return and then click “next”
  • Check your return form for accuracy and then click “next”
  • Print form and Return Shipping Label
  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
  • Affix prepaid shipping label to package
  • Drop off your package to your nearest UPS location or call 1-800-PICK-UPS (742-5877)
  • Please keep bottom tracking portion of the label for your records and tracking
  • PLEASE NOTE: Pre-paid return shipping labels will incur a $7.00 shipping charge, which will be charged at the time of your return. Otherwise you may use a shipper of your choice for a full refund, less original shipping cost. To insure we receive your return/exchange please request a tracking number from your shipper. We are not responsible for lost returns or exchanges.

 NON-PREPAID RETURN PROCESSING:

  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
  • Please send your return to:

ATTN: WEB RETURNS

30 Nottingham Ave

Patchogue, NY 1772

  • Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. Fathom Clothing is not responsible for lost returns/exchanges with outside shippers.

 Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Fathom Clothing. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. 

Site Contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of Fathom Clothing copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Fathom Clothing collectively, and its subsidiaries and/or affiliates ("Fathom Clothing"). Fathom Clothing as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Fathom Clothing. The contents of Fathom Clothing, and Fathom Clothing as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of Fathom Clothing. You may download or copy the contents and other downloadable materials displayed on Fathom Clothing for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, Fathom Clothing, or any related software.

User Comments, Feedback, Postcards and Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fathom Clothing on or by Fathom Clothing or otherwise disclosed, submitted or offered in connection with your use of Fathom Clothing shall be and remain Fathom Clothing's property. Such disclosure, submission or offer of any submission shall constitute an assignment to Fathom Clothing of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, Fathom Clothing will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. Fathom Clothing is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay to user any compensation for any submission; or (3) to respond to any user submission.

You agree that no submission by you to Fathom Clothing will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to Fathom Clothing will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make. 

You agree that Fathom Clothing may use and/or disclose information about your demographics and use of the Fathom Clothing in any manner that does not reveal your identity. By participating in Fathom Clothing sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Fathom Clothing may use your information for marketing and promotional purposes.

Obey Clothings' Communications to You

You agree that Fathom Clothing may send electronic mail to you for the purpose of advising you of changes or additions to this Fathom Clothing, about any of Fathom Clothing products or services, or for such other purpose(s) as Fathom Clothing deems appropriate.

Disclaimer

Fathom Clothing AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT Fathom Clothing SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE 

Inaccuracy Disclaimer

From time to time there may be information on Fathom Clothing that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Fathom Clothing purchase you may return it with your invoice by mail. Please see our Return Policy.

Indemnification

You agree to defend, indemnify and hold Fathom Clothing  harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Miscellaneous

Unless otherwise specified and except to the extent Fathom Clothing products are offered for sale in the United States through Fathom Clothing, Fathom Clothing the contents thereof are displayed solely for the purpose of promoting Fathom Clothings' products and services available in the United States and select foreign markets. Fathom Clothing is controlled and operated by Fathom Clothing from its office in Patchogue, New York. This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of New York, County of Suffolk.

Termination

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by Fathom Clothing without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Who should I contact if I have further questions?If you have any further questions that we have not answered or would like to give us feed back send us and e-mail at info@fathom.clothing To reach our customer service by phone, please call 631-487-9314.

Links

Fathom Clothing may contain links to other Internet sites. Fathom Clothing shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way imply that Fathom Clothing has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site's operator. No link with the Site is authorized without Fathom Clothing's prior written approval.

Credit Cards Accepted

Fathom Clothing accepts the following forms of payment:

  • American Express
  • Visa
  • Mastercard
  • PayPal
  • International Payment

Shipping Policy

Most orders shipped within 24-48 business hours. Weekends and holidays excluded. UPS does not pick up or deliver packages on weekends or holidays. Next Day Shipping order must be submitted by 12 PM PST. Items ordered together may ship separately. Fathom Clothing does not ship internationally. Signatures are required for the delivery of the following orders: All orders over $150.00, All first time UPS Next Day Air orders, All first time orders with different bill to and ship to addresses.

* UPS will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem give us a call within 24 hours of placing your order.

Order Verification

All suspect orders are subject to verification, this is done for your protection. Suspect orders will be held until verified. All unverified orders will be automatically canceled after 7 days. 

Shipping Transit Times:

 All Estimates Exclude Weekends & Holidays and order processing time.

  • UPS Ground: 7-10 Business Days
  • UPS 2 Day Air: 2 - 3 Business Days
  • UPS Next Day Air: 1 - 2 Business Days

UPS Ground Shipping Transit Times

UPS Ground is our default shipping method and is available for all US mainland states. 2-Day Air & Next Day Air shipping options are available upon selection.

Calculating Shipping Costs

Place the items you wish to order in your Shopping Cart & View it. Privacy Policy: Fathom Clothing collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and postal address and credit card numbers, that you provide to us when you place an order, when you save your information with us or when you participate in a sweepstakes, promotion or survey. Fathom Clothing may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Fathom Clothing recognizes that it must maintain and use customer information responsibly. Fathom Clothing will not rent or sell your e-mail address for any reason. Obey Clothing shares information you provide to us when you participate in a sweepstakes with those companies with whom we have joined to offer these promotions as well as other companies whose promotions we think will interest you. We may disclose information about you to other members of the Obey Clothing corporate family and as required by law. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. If at any time you would like us to delete any of your personal information on file, just click here to e-mail Fathom Clothing customer service or call us at 631-487-9314. Please be sure to include your e-mail address, full name and password. If you are under the age of 13, you are not permitted to submit any personal information to Fathom Clothing. Fathom Clothing is intended for users who are 13 years of age and older. Security: When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe.